Shipping and Charges
Shipping costs:
The ordered goods will be shipped to the specified delivery address as soon as possible. The goods will be ship- ped by DHL/ Deutsche Post AG.
Country of destination |
Delivery time (working days) |
Shipping costs |
Return costs |
|
Germany |
1-2 |
4,90 € |
free of charge |
|
Australia |
11 |
25,00 € |
at own cost |
|
Belgium |
2-3 |
15,00 € |
at own cost |
|
Bulgari |
4-5 |
15,00 € |
at own cost |
|
Denmark |
2-3 |
15,00 € |
at own cost |
|
Estonia |
4-5 |
15,00 € |
at own cost |
|
Finland |
4-5 |
15,00 € |
at own cost |
|
France |
2-3 |
15,00 € |
at own cost |
|
Greece |
6-8 |
15,00 € |
at own cost |
|
Great Britain |
3-4 |
15,00 € |
15,00 € 1 |
|
Ireland |
3-4 |
15,00 € |
at own cost |
|
Iceland |
4-6 |
15,00 € |
at own cost |
|
Israel |
15-16 |
25,00 € |
at own cost |
|
Italy |
3-4 |
15,00 € |
at own cost |
|
Canada |
10-11 |
25,00 € |
at own cost |
|
Croatia |
2-3 |
15,00 € |
at own cost |
|
Latvia |
3-4 |
15,00 € |
at own cost |
|
Liechtenstein |
4-5 |
15,00 € |
at own cost |
|
Lithuania |
3-4 |
15,00 € |
at own cost |
|
Luxembourg |
2-3 |
15,00 € |
at own cost |
|
Malta |
5-6 |
15,00 € |
at own cost |
|
New Zealand |
11-12 |
25,00 € |
at own cost |
|
Netherlands |
2-3 |
4,90 € |
free of charge |
|
Norway |
7-8 |
15,00 € |
at own cost |
|
Austria |
2-3 |
4,90 € |
at own cost |
|
Poland |
2-3 |
15,00 € |
at own cost |
|
Portugal |
4-5 |
15,00 € |
at own cost |
|
Romania |
3-4 |
15,00 € |
at own cost |
|
Schweden |
3-4 |
15,00 € |
at own cost |
|
Swiss |
3-4 |
15,00 € |
15,00 € 1 |
|
Slovakia |
3-4 |
15,00 € |
at own cost |
|
Slovenia |
3-4 |
15,00 € |
at own cost |
|
Spain |
4-5 |
15,00 € |
at own cost |
|
South Africa |
12-13 |
25,00 € |
at own cost |
|
Czech Republic |
2-3 |
15,00 € |
at own cost |
|
Turkey |
8-9 |
15,00 € |
at own cost |
|
Hungary |
3-4 |
15,00 € |
at own cost |
|
USA |
11-12 |
25,00 € |
at own cost |
|
Cyprus |
10-11 |
15,00 € |
at own cost |
1 Processing takes place via shop@softclox.com. This is the only way to ensure flawless customs clearance. be guaranteed
In case of delivery to a non-EU country, customs duties, taxes or fees may be payable by the customer. Howe- ver, these are levied by the relevant customs or tax authorities and not by SOFTCLOX.
Returns:
For Germany, a return label is provided in the parcel.
For returns from the Netherlands, Switzerland and the United Kingdom, you can request a shipping label at shop@softclox.com.
The amount of the goods will be refunded by the same method you used to make the payment. If you return the entire order, the shipping costs will also be refunded.